Case studies

Before Syncurio, our client faced a familiar problem. Agency costs kept creeping up, but it wasn’t clear why. Payroll approval was a manual, time-consuming process. And when staffing issues arose, managers were reacting to symptoms rather than addressing root causes.

The result was hours spent reconciling numbers, and still no clear answer to the question: why are we using so many agency workers?

Harbour Care Centre in Portishead, England, struggled with high absenteeism, reliance on agency staff, and inconsistent care quality.

With the introduction of Syncurio’s Care Home Management software, particularly its Bradford Factor scoring system, the Centre saw significant improvements. The Bradford Factor helped track absenteeism, driving accountability and reducing agency staff costs to zero.


How SLR Care Homes made the move from paper to digital rostering and payroll

When Denver and his co-director acquired their first care home, its operations were largely reliant on manual processes and paper. 

The team were incredibly dedicated, often staying beyond their shifts to care for residents in palliative care, but accurately capturing these hours proved an additional challenge. 

It all changed when SLR Care Homes saw rapid growth, going from 24 people to over 110 staff across three homes.

Transforming care management – from paper to cloud

Debra Mclean-Bentley, manager at Sandiacre Court Care Centre, transitioned from paper-based systems to Syncurio’s digital Care Home Management software.

In her past roles, Debra faced inefficiencies with compliance checks, staff sickness tracking, and manual rostering. With Syncurio, those pain points were resolved.

“Understanding my absencese and driving them down based on the data from Syncurio has made a huge difference to the staffing of my home.”

Wayne – Manager, Care Home

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