Case Studies

Find out how Syncurio has helped care homes just like yours

Why you Should Read our Case Studies

Our case studies aren’t just success stories—they’re proof of what the Syncurio platform can do. By diving into them, you’ll see how we’ve tackled real challenges for businesses like yours, understand the tangible outcomes our clients have achieved, and discover the unique strategies we’ve used to solve complex problems. Learn why our clients trust us and how we’ve built lasting relationships, and find inspiration and strategies that could transform your own operations. Explore our portfolio and get inspired by the success we’ve helped others achieve.

Transforming Care – How Syncurio Revolutionised Harbour Care Centre’s Staff Management and Care Quality


Harbour Care Centre in Portishead, England, faced significant challenges due to high staff absenteeism, over-reliance on agency staff, and inconsistent care quality. The introduction of Syncurio’s Care Home Management software, particularly its Bradford Factor scoring system, marked a transformative shift in the Centre’s operations. The Bradford Factor, which measures the impact of absenteeism by considering both the frequency and duration of absences, provided a clear metric to address these issues systematically. Staff were trained on the new system, absenteeism data was digitised, and Bradford Factor scores were displayed for transparency, fostering a culture of accountability and self-awareness.


The outcomes were substantial, the average Bradford Factor score dropped from 187.74 to 12.58, agency staff costs were reduced to zero, and there was an increase in staff requesting additional shifts. This not only improved operational efficiency but also enhanced care quality and staff morale. The continuity of care was significantly better due to the consistent presence of familiar staff, fostering stronger relationships between residents and caregivers. Wayne Price, the manager, highlighted the positive cultural shift towards responsibility and improved overall care quality. The case study concludes by encouraging other care homes to consider Syncurio as a strategic tool, showcasing its potential to deliver profound operational and financial benefits.

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Transforming Care Management – From Paper to Cloud


Debra Mclean-Bentley, the manager at Sandiacre Court Care Centre, brought with her a wealth of experience from environments that relied heavily on paper-based management systems. At her previous roles, she faced significant challenges such as cumbersome compliance checks, manual staff sickness tracking, and inefficient rostering. These traditional methods highlighted the limitations and inefficiencies inherent in paper-based systems, particularly in an industry that demands agility and precision. When she transitioned to Sandiacre Court, where Syncurio’s Care Home Management software was being implemented, Debra recognised a stark contrast and a valuable opportunity to revolutionise the Centre’s operational framework.


Syncurio’s comprehensive digital solutions addressed multiple pain points that Debra had encountered in her past roles. The software streamlined staff sickness management, revolutionised the rostering process, and introduced a digital clocking system to ensure accurate timekeeping. Furthermore, Syncurio automated the tracking of annual leave and simplified right-to-work compliance checks, significantly reducing administrative burdens. These advancements not only enhanced operational efficiency but also improved care quality and staff morale. Debra’s experience underscores the profound impact of transitioning from outdated paper-based systems to modern, digital management tools, offering a compelling narrative for other care homes to embrace technological advancements for improved efficiency and care delivery.

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★★★★★

“Understanding my absencese and driving them down based on the data from Syncurio has made a huge difference to the staffing of my home.”

Wayne – Manager, Care Home

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