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The Care Show London is back on 29–30 April 2026 at ExCeL London, and the Syncurio team will be there. If you’re a scaling care operator or running a large group of homes, we’d love to see you at our stand – F47.
The Care Show London is the UK’s leading social care conference and exhibition, bringing together thousands of care professionals for two days of expert-led sessions, practical advice, and the chance to connect with over 200 suppliers shaping the future of the sector.
We’ve been working hard to make sure our presence does the event justice. Our stand has been designed by Quadrant2Design, so expect something that looks every bit as professional as the platform we’ve built.
But more importantly, we’ll be there to have real conversations about the challenges care operators face every day… and to show you how Syncurio is already solving them.
1. Find out how operators are cutting agency costs by seeing the real problem
Agency spend is one of the biggest margin killers in residential care. But the issue is rarely that managers are choosing to use agency staff- it’s that nobody can see the recruitment gaps driving that reliance in the first place.
We see more and more operators under pressure to protect margins, demonstrate financial control to investors and boards, and improve continuity of care – all of which makes reducing agency reliance a strategic priority, not just a cost-saving exercise.
One of our clients, a national group of nursing homes, was watching agency costs climb without understanding why. Their previous system worked as a database but offered no actionable reporting. The managing director ended up building a network of interconnected spreadsheets just to get a basic picture of staffing levels – a setup that worked for a time but couldn’t scale.
With Syncurio, their finance team can now see exactly where agency spend is originating by department, by role, by shift. That visibility means the MD can have informed conversations with home managers about recruitment, rather than reacting to invoices after the fact.
Syncurio goes beyond reporting. When a shift is uncovered – whether due to holiday, sickness, or a vacancy – it identifies available, qualified staff within your own team first, and even across nearby homes in your group. That means you exhaust internal options before turning to agency. As it should be. Agency reliance is down because the underlying staffing gaps are visible, measurable, and being addressed proactively.
If agency spend is eating into your margins and you’re not sure where to start, this is a conversation worth having.
2. See how care groups are turning payroll from a three-day job into a quick weekly check
Staffing typically accounts for around 80% of a care home’s costs. Getting care home payroll wrong by even a small margin can mean the difference between profit and loss. Yet for many growing care operators, approving payroll still involves hours of manual reconciliation and cross-referencing between rosters, timesheets, and budgets.
SLR Care Homes, a growing operator in Kent, experienced this first-hand. Before Syncurio, their payroll process relied on paper timesheets and hand-drawn A3 rosters. The director was spending at least three full days each month working out payroll – on top of everything else needed to keep three homes running. Queries from staff about small discrepancies were constant, and holiday management was a persistent source of disputes. Read the case study about moving to digital care systems from spreadsheets.
Since moving to Syncurio, their rostering, payroll, and holiday management are handled in one connected system. Payroll approval now takes a fraction of the time, and discrepancies are caught before they become problems.
Come and see the workflow in action at our stand. (It’s particularly relevant if you’re growing and feeling the strain of processes that worked at one or two homes but are starting to break.)
3. Learn how to get resident billing right – and keep aged debt under control
Residential care home billing is uniquely complex. A single resident might have three or four different funding sources, and fees change, backdated adjustments arrive months later, and without a system built for that complexity, invoicing errors pile up fast.
One of our clients inherited £300,000 in outstanding debt when they joined their organisation — debt that turned out to be largely inaccurate and impossible to verify. After implementing Syncurio’s resident billing, their finance director now knows exactly what’s owed, by whom, and can prove it.
Aged debt dropped from hundreds of thousands to effectively zero.
If your finance team is spending more time chasing queries than collecting revenue, this is a problem we can help you solve.
Whether you’re running three homes or thirty, we’d welcome the chance to talk through what’s working, what isn’t, and where Syncurio might fit.
Find us at stand F47 at the Care Show London, 29–30 April 2026 at ExCeL London.
