Personalise billing with custom resident invoice
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care home invoicing software from syncurio showing a customised resident invoice

Craft professional customised resident invoices and correspondence

Syncurio’s care home invoicing software makes creating customised invoices and credit notes simple and effective. Show either a gross or net fee based on the full cost of care provision, customise logos, colours and text to look and feel like your home.

Don’t want to show the resident name? No problem, select from one of four ways per funding source of identifying the individual.

Syncurio backs up the invoice with a fully customised email. Have full control over the content, from the greeting all the way to the footer. We’ll even send bcc’s of the invoices to an internal email group so it’s not just a report that says the email’s been sent, you have an exact copy of it.


Key features of Syncurio’s custom resident invoice system for care homes

Custom Logos

Syncurio allows you to select the same or different logos on both invoice and email for each home in your group.

Multiple indentifiers

Some care fees will need different ways to identify who the care has been provided for. With Syncurio you can customise the invoice to identify the care fee by one of four different ways.

Charity Support

Syncurio allows you to put either the Company or Charity number on your email and invoice.

Net and Gross Invoicing

Show either a net or gross fee so the payee knows how much the total fee should be. Customisable per funding source per home.

Custom Comments

If you need to add some additional information on the invoice Syncurio allows you to add a custom comment.

BCC Sending

The Syncurio invoicing system allows for the bcc’ing of all your invoices to an internal mailbox or group for complete peace of mind when sending.

Why it matters

Care home invoicing software built for multiple funding sources

Most residents are funded by a mix of payers: local authorities, self-funders, family top-ups and NHS Continuing Healthcare. Each one expects a clear, accurate invoice for its share of the fee.

Syncurio’s care home invoicing software creates the right invoice for every funding source automatically, using the fee breakdown already held in resident billing. When a fee changes or a historic adjustment is needed, invoices and credit notes regenerate for you, so families and funders always receive the correct amount.

Every invoice is approved before it goes out and copied to your internal mailbox, giving your finance team a complete record and fewer queries to chase.

Care home invoicing software FAQs

Can each care home have its own branded invoices?

Yes. Syncurio’s care home invoicing software lets you use the same logo across your group or a different logo for each home, on both the invoice and the email that accompanies it.

Do we have to show the resident’s name?

No. Choose from four ways of identifying who the care was provided for, set separately for each funding source.

Can invoices show a net or gross fee?

Yes. Show either the net amount due from that payer or the gross fee for the full cost of care, configured per funding source and per home.

We’re a charity. Can we show our charity number?

Yes. Our care home invoicing software lets you add either your company number or your charity number to invoices and emails.

★★★★★

“We used to only be able to send the same invoice to each funding source. With Syncurio the flexibility has been phenemoenal. It really feels looks and feels like our home.”

Judith – Accounts Administrator

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