The care management system that works for you, not against you

You chose a bigger system because you needed something better than spreadsheets. Don’t spend more time fighting the system than running your homes.

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You bought your current care management system to make life easier.

Instead, you’ve got another full-time job just keeping it running.

When you first got your current system, you thought the hard part was over. Finally, a proper system. No more spreadsheets.

But now?

You’re logging support tickets that go unanswered for days. When you finally get a response, you have to explain basic care home operations all over again.

The worst part? You can’t troubleshoot anything yourself because support is ticket-only, and they don’t understand residential care.

The care management system built for residential care, supported by people who get it.

Residential care from day one

When you call us, you speak to people who understand what it all means for care operators. Who know the difference between rostering for residential management vs domiciliary.

Real human support

When you pick up the phone, you’ll speak to someone who understands care homes. Get help when you need it, not three days later via ticket. Meet our support team.

Reliable and accurate

Consistent uptime. Accurate resident billing with no duplicates. Everything connects properly because it was designed to work together.

Actually intuitive

Staff onboard quickly because the system works the way residential care works. Our customised training and onboarding ensures no workarounds are needed.

See how it works

Features our care management system operators love:

Support you can reach and talk to

Phone and email support from people who’ve worked in care homes. No more ticket queues. No more explaining what “occupancy rate” means.

When something needs fixing, you speak to someone who understands your operation. They know why resident billing disputes matter. They know why system downtime at shift handover is a crisis, not just “an inconvenience”.

You talk to a real person who gets it

When you talk to support, it’s clear they don’t know the industry so you have to keep reiterating everything.

Operations manager

Resident billing that doesn’t create disputes

Integrated resident billing connected directly to care delivery and time tracking. No manual reconciliation. No duplicates. No surprises.

When families query an invoice, you can show them exactly what care was delivered, when, and by whom. Everything matches because it’s all in one system, not cobbled together.

Your time goes back to managing homes, not managing billing errors.

Image of resident billing screenshot of the system

Built for residential from day one

The system works the way residential care works. Rostering that understands permanent staff patterns. Care home financial reporting that speaks your language. Workflows designed around how you actually operate.

No more workarounds for features that “kind of work” if you do them in a specific order. No more maintaining backup manual processes for when the system doesn’t do what you need.

Image of shift management screen on Syncurio as part of the care management system offering

What our clients say

It’s given us more freedom to provide the care that we need to provide to our residents. It’s taken away the administrative burden. I’d rather my staff be on the floor than spending loads of time doing all the HR stuff, which this populates automatically.

Care home director

Staff know where they stand now. This helps a lot, especially when people leave. There’s no discrepancy about how much holiday they’ve taken, how much they were entitled to, and how much they’ve been paid for it.

Operations manager

The ease of doing payroll at the end of the month, ease of managing holidays, and knowing who’s actually in the building. For me, that’s a priority—being able to see who’s on and knowing who’s actually in the building.

Care home operator

Ready to make the switch?

See it in action

Book a 30-minute demo where we’ll show you exactly how Syncurio handles the problems you’re facing with your current system right now. Bring your billing issues, your support frustrations, your workarounds… we’ll show you how it works in Syncurio.

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